Player Safety First

63free2 Responsible Gaming

At 63free2, we believe that online gaming should always be a fun, controlled, and positive experience for every Filipino player. Our responsible gaming program gives you the tools, information, and support you need to stay in charge of your play — because your well-being matters more than your next bet.

21+ Only — Age-verified platform
PAGCOR-aligned gaming standards
Self-exclusion tools available
21+

63free2 is strictly for adults aged 21 and above

In the Philippines, participation in online casino gaming is legally restricted to individuals who are 21 years of age or older. 63free2 strictly enforces this requirement through mandatory identity and age verification during the registration process. If you are under 21, please do not attempt to register or use this platform.

How 63free2 Keeps You Safe

From age verification to self-exclusion, 63free2 has built responsible gaming into the foundation of the platform — not as an afterthought.

Age Verification (21+)

Every new 63free2 account goes through a strict KYC (Know Your Customer) process before any deposits or gameplay are permitted. We verify your government-issued Philippine ID — passport, PhilSys card, or driver's license — to confirm you are 21 years of age or older. This is non-negotiable. Any account found to belong to a minor is permanently closed and all funds returned in line with Philippine law.

Deposit Limits

63free2 lets you set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling period before it applies, giving you time to reflect. Lowering a limit, on the other hand, takes effect right away — because we always prioritize your financial safety over platform revenue.

Self-Exclusion Tools

If you feel that your gaming habits are getting out of hand, 63free2 offers flexible self-exclusion options. You can take a short cooling-off break of 24 hours to 30 days, or commit to a longer self-exclusion period of 3 months, 6 months, or 1 year. For players who need a permanent solution, indefinite self-exclusion is also available. During any exclusion period, your account is locked and you will not receive any promotional communications from us.

Session Time Limits

Losing track of time is one of the most common ways gaming sessions spiral out of control. 63free2 allows you to set a maximum session duration in your account settings. When your session limit is reached, you will receive an on-screen alert and be automatically logged out. You can also enable a reality-check reminder that pops up at regular intervals to show you how long you have been playing and how your balance has moved during the session.

Loss Limits

Beyond deposit limits, 63free2 also lets you set a maximum loss threshold per day, week, or month. Once you hit your loss limit, gaming activity is suspended for the remainder of that period regardless of your remaining balance. This gives Filipino players an additional safety net — especially during high-energy jackpot fishing and slot sessions where losses can accumulate quickly without you noticing.

Support & Referrals

63free2's customer support team is trained to identify and assist players who may be showing signs of problem gambling. If our team flags unusual patterns — such as extended sessions, rapid deposit cycling, or distressed communications — we will proactively reach out to offer support and information on available help resources in the Philippines. We also provide direct information on PAGCOR's responsible gaming helpline and local mental health resources.

21+
Age requirement enforced on every single account — no exceptions
24h
Cooling period before any deposit limit increase takes effect
6
Responsible gaming tools built into every 63free2 player account
0
Marketing messages sent to any player who has activated self-exclusion

Warning Signs of Problem Gambling

Problem gambling can affect anyone — from casual bingo players in Quezon City to regular slot enthusiasts in Cebu. Recognising the early warning signs is the first step toward getting back in control. At 63free2, we want every Filipino player to be informed and empowered.

Important: Experiencing one or more of these warning signs does not automatically mean you have a gambling problem — but it is a signal worth taking seriously. 63free2 encourages you to reach out to our support team or use our self-exclusion tools without hesitation.
Chasing Losses

Continuing to play — or depositing more — with the goal of winning back money you have already lost. This cycle rarely ends well and is one of the clearest indicators of problem gambling behaviour.

Gambling With Money You Can't Afford to Lose

Using funds meant for rent, groceries, transportation, or bills — or borrowing money from family, friends, or loan services — to fund gambling sessions is a serious red flag.

Preoccupation With Gaming

Spending excessive time thinking about past gaming sessions, planning the next one, or strategising about how to win more — even while at work, school, or with family — suggests gaming is taking up unhealthy mental space.

Hiding Your Gambling

Feeling the need to conceal your gaming activity from a partner, family member, or close friend — or lying about how much time or money you spend — is a strong indicator that your gambling has crossed into problematic territory.

Neglecting Responsibilities

Missing work deadlines, neglecting household duties, skipping social events, or withdrawing from relationships because of time or money spent on gaming.

Inability to Stop

Repeatedly trying to cut down or stop gambling and being unable to follow through — feeling restless, irritable, or anxious when not playing — are signs that professional support may be needed.

Ask Yourself These Questions

This quick self-assessment is adapted from widely used responsible gaming tools. It is not a clinical diagnosis — but answering honestly can help you understand whether your gaming habits may need a closer look. If you answer "yes" to two or more questions, we strongly encourage you to reach out for support.

What to do if you need help: Contact 63free2 support at [email protected] to activate self-exclusion or get more information on responsible gaming resources available to Filipino players.
1

Have you ever gambled with more money than you planned to at the start of a session?

2

Have you ever felt the need to bet more and more money to get the same level of excitement from gambling?

3

Have you borrowed money or sold personal belongings to fund gambling?

4

Have you ever tried to win back money you lost gambling — and then lost even more?

5

Have arguments about money or gambling caused problems in your relationships with family or close friends?

6

Have you ever missed work, school, or other important responsibilities because of gambling?

7

Have you ever felt guilt, shame, or anxiety after a gambling session?

8

Have you tried to stop or reduce your gambling but found yourself unable to stick to that decision?

How to Activate Responsible Gaming Tools

63free2 has made it straightforward for every Filipino player to access and activate responsible gaming controls at any time. Here is how to set them up directly from your account:

1

Log In to Your 63free2 Account

Visit 63free2.net and log in using your registered email address and password. Make sure you are using your own verified account.

2

Go to Account Settings

Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

3

Select "Responsible Gaming"

Navigate to the "Responsible Gaming" tab in your account settings panel. All available tools are listed here in one place.

4

Choose and Set Your Limits

Select the tool you want to activate — deposit limit, loss limit, session timer, or self-exclusion — and configure your preferred settings. Confirm your selection to apply immediately.

5

Contact Support if Needed

If you cannot access your account or need to activate self-exclusion urgently, contact our support team directly at [email protected]. We will process your request promptly.

Responsible Gaming Controls

A full breakdown of every responsible gaming tool available on the 63free2 platform:

Deposit Limit

Set a maximum amount you can deposit per day, week, or month. Reductions take effect immediately. Increases require a 24-hour reflection period before they apply.

Loss Limit

Cap your maximum net losses per day, week, or month. When the limit is reached, 63free2 automatically suspends further real-money gameplay for that period.

Session Time Limit & Reality Check

Set a maximum session length or enable periodic reality-check pop-ups that display your session duration, balance change, and a prompt to continue or stop playing.

Cooling-Off / Short Break

Take a temporary break from gaming for 24 hours, 48 hours, 7 days, or 30 days. Your account is locked during this period and all promotional messages are suspended.

Self-Exclusion (3 months – Indefinite)

Commit to a longer exclusion period: 3 months, 6 months, 1 year, or indefinitely. Self-exclusion cannot be reversed before the period ends. Indefinite exclusion requires a formal review process before reinstatement.

Where to Get Help in the Philippines

63free2 supports PAGCOR's responsible gaming framework and encourages players who need additional help to reach out to the following Philippine-based organisations.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) oversees all licensed online gaming in the Philippines and has its own responsible gaming program. Players can contact PAGCOR directly if they wish to be placed on the national self-exclusion registry, which applies across all PAGCOR-licensed platforms including 63free2. Visit the official PAGCOR government website for more information on their responsible gaming initiatives and player protection programs.

National Center for Mental Health

The National Center for Mental Health (NCMH) in Mandaluyong City provides mental health services to Filipinos, including support for behavioural addictions such as problem gambling. If you or someone you know is struggling with gambling-related issues that are affecting mental health, the NCMH Crisis Hotline is available 24 hours a day. Problem gambling is a recognised mental health condition and there is no shame in reaching out for professional support.

63free2 Support Team

Our in-house responsible gaming support team is available to assist 63free2 players across the Philippines — from Manila and Makati to Cebu, Davao, and beyond. Whether you need help activating self-exclusion, want to talk through your options, or simply need someone to point you in the right direction, our team is here. Contact us at [email protected] with the subject line "Responsible Gaming Support" and we will respond as a priority.

For Filipino players concerned about a family member: If you believe a relative or household member may have a gambling problem, 63free2 can provide guidance on how to approach the conversation and what steps to take. Contact our support team and we will connect you with appropriate resources in your area.
Underage gambling reports: If you suspect that a minor is accessing the 63free2 platform, please report this immediately to [email protected]. We take all such reports seriously and will investigate and act without delay.

Gaming is Better When You're In Control

63free2 is designed for Filipino players who want great entertainment without losing sight of what matters. Set your limits, know your boundaries, and enjoy slots, bingo, jackpot fishing, and more — on your terms.

21+ only. Please gamble responsibly. Online gaming is for entertainment purposes.